Thermage® is dedicated to maintaining a staff of highly trained customer support representatives who strive to achieve 100% uptime for the ThermaCool™ system. Our customer service representatives work closely with field Sales Consultants to build strong relationships with our physicians and maintain exceptional service and support throughout the life of the ThermaCool System. On a daily basis, we offer technical support, administrative services, and trouble-shooting advice to keep each system current and fully operational.

If you are a physician and would like additional information about our products or would like to know who the Thermage Sales Consultant is in your area, please contact Customer Service at the number below.

Our customer support representatives are available to receive your calls.

Customer Service Hours:
 
Monday through Friday
7:00 am to 5:00 pm Pacific Time
 
Technical Support Hours:
 
Monday through Friday
6:00 am to 5:00 pm Pacific Time
 
Saturdays (limited support)
8:00 am to 5:00 pm Pacific Time
 
Call Toll Free: 1-877-782-2286.
Toll Free Fax: 1- 800-685-6430.